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Junkin Enterprises LLC's Technology Services
Group is
the IS department for the business not large enough to have an in-house IS
department, specializing in help desk services, technology administration and
consulting services. Junkin Technology Services Group is your knowledgeable technical
representative whether evaluating vendor solutions, refining your business’s use
of technology or troubleshooting technical issues. The following services
can be obtained either on a straight hourly basis
or can be secured with a Technology Maintenance
Agreement that allows your business to better budget your expenses.
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Help desk services - Provide
help desk services to assist individuals through immediate problems with their
hardware, software, printers, error messages, etc. via phone support and
remote control desktop access.
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Technology administration –
Administer servers, monitor the network, perform hardware maintenance, oversee
and perform software maintenance and upgrades, administer users, e-mail, and
passwords; manage virus protection and firewall; set up and manage disaster
recovery. Provide a long term technology plan to best utilize current
resources.
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Consulting services -
Investigate options available and make recommendations for current situations
as well as tomorrow’s business needs in all areas of technology including
software packages, phones, copiers, fax solutions, imaging, and paperless
office solutions. Apply currently available technology to streamline business
processes.
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